Rates and Fees

What to Expect

Rates & Fees

Cancellation Policy

You will receive a confirmation text 48hr prior to your appointment. Please respond with a YES or NO. Please do not attend if you are unwell and notify us more than 24 hours before your appointment if you are unable to attend or a 50% Cancellation fee will apply. This allows us to make appointments available for clients on our waitlist. 

Rebates

Medicare

Your doctor can write you a GP Mental Heath Care Plan and referral letter that entitles you to a Medicare rebate for up to 10 sessions per calendar year and a possible additional 10 sessions for those affected by COVID. The current rate in 2021 for the Medicare rebate is $88.25. To access this rebate, talk with your doctor.

The issues covered by Medicare are:
  • Depression
  • Anxiety
  • Anger
  • Panic
  • Adjustment disorder
  • Grief and loss
  • Phobias
  • Sexual problems
  • Childhood trauma and
  • Post Traumatic Stress
  • Eating disorders
  • Alcohol and drug misuse
  • Sleep problems
Private Health Fund Rebates

If you are insured with a Private Health Fund and have Extras, you may be eligible for rebates for psychological therapy. You do not require a Mental Health Care Plan or referral to attend and claim privately.

To determine your eligibility, and rebate, call your fund. They will tell you the specific amounts to which you are entitled. Bring your health fund card with you and we can process your rebate with our HiCaps machine on the spot. 

You cannot obtain a health fund rebate AND a Medicare rebate for the same session.

Payment Methods

At your appointment you can pay via cash, credit or debit card. Then, if you are eligible for a Medicare rebate we can process the claim so that it is deposited directly  into your account. Private Rebates can also be claimed such that only the gap fee will be charged.